Προηγούμενη Εμπειρία:

• 2023-2024 City Of Dreams Mediterranean -Limassol Cyprus Head Hostess, Part of the Pre-Opening Team
  Manage guests feedback/complaints.
  Trained new reception staff on service standards and
  reservation system usage. 
• 2022 Nammos Group – Limassol Cyprus Senior Waitress / Hostess, Part of the Pre-Opening Team
  Welcoming customers in a friendly and professional way.
  Performs other job-related duties as assigned. 
• 2019-2020 Hakkasan Group – Mayfair London UK Restaurant, Receptionist
  Manage reservations using SevenRooms, ensuring optimal seating arrangements and minimizing wait times.
  Address and resolve guest complaints.
  Collaborate with kitchen and waitstaff to optimize guest experiences.
  Friendly and organized professional with over 6 years of experience in upscale dining environments and hotels. Skilled in multitasking, managing
  guest interactions and ensuring exceptional guest experiences. Proven track record of increasing guest satisfaction and operational efficiency. 
• 2019, Ling Ling by Hakkasan – Mykonos Greece, Head Waitress
  Lead service in a high-end restaurant, managing sections with up to 10 tables.
  Coordinate with kitchen and bar staff to ensure timely and accurate service.
  Handle customer complaints and special requests, contributing to a 20% increase in repeat business.